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Spotify Says Offline Even When Connected to Wifi[Fixed]

Written By Rosie

Last updated: 2024-01-06

2 min read

If you have been using the Spotify app until now, you are surely delighted with what the app offers. But have you ever encountered issues such as Spotify offline?

The usual way is that Spotify users should be able to play any Spotify song, album, or playlist once the connection to either a WiFi network or cellular data has been established. However, some users keep on complaining especially about many community platforms that they keep on encountering Spotify offline errors. This is surely annoying. They wonder why is Spotify offline.

If you want to know the reason and wish to know the basic fixes to your Spotify offline issue as well, keep on reading this article. We also provide tips for you to enjoy Spotify music while it's offline. Let's get started.

Contents Guide Part 1: Why Is Spotify Offline?Part 2: How To Fix Spotify Offline?Part 3: Best Solution: Download Spotify Music for Offline ListeningPart 4: Summary

Part 1: Why Is Spotify Offline?

Before we explore potential solutions, it's crucial to comprehend the reasons behind Spotify indicating 'offline' even when you're connected online. The most common reason why spotify says offline is that your device might not be connected to either a WiFi network or a cellular data connection.

Below, we list some of the possible explanations for why your Spotify is offline. Most of these reasons are self-explanatory, and we'll delve into them shortly.

1. Cache Data
Why is your spotify offline? Cached data can be a significant factor. Caching is primarily used to enhance the user experience by storing data like cookies based on your preferences. This allows the app to display content that aligns with your preferences.

2. Slow Internet Connection
The second reason why Spotify is offline is a slow Internet connection. Sometimes, a slow internet connection can disrupt activities like web browsing. However, when it comes to playing music on Spotify, it demands a consistent and reliable connection. Just because you can perform basic web surfing or less demanding tasks, it doesn't necessarily mean that a 'Spotify says offline' message indicates a glitch.

3. Firewall Settings
Another reason spotify is currently set to offline is related to firewall settings. Firewalls act as protective barriers for your computer's data management. They filter outgoing and incoming data traffic. If your firewall restricts Spotify from accessing the internet, Spotify may display a 'no internet connection' message, even when the internet is available.

4. Network Settings
The network settings on your mobile or desktop device may also have an influence on your Spotify offline mode. They have data-saving features enabled to conserve data usage. In some cases, demanding applications may be temporarily paused to save data. Ensure that you exempt Spotify from such restrictions. To check for data saver settings, navigate to 'Settings,' click on 'Wireless & Networks,' select 'Data Usage,' and then access 'Data Saver.'

5. Shared/Public Wifi
The last reason why Spotify is offline is related to wifi. Public Wi-Fi networks in places like schools and hospitals are often configured to grant access to a limited number of domains or websites. This is done to control data usage and prioritize the primary purpose of the network. For instance, a school's public Wi-Fi might only allow access to educational websites like Wikipedia, preventing you from using Spotify or streaming services.

Part 2: How To Fix Spotify Offline?

In the above section, we listed five possible reasons that may cause Spotify Offline. Although we are not sure of other reasons why this error keeps showing up on your mobile screen, we are going to share here some workarounds that you can check, apply, and try. Here are five solutions. You can try these methods to resolve Spotify says offline issue.

Checking Spotify Offline Issue

Solution #1. Try Logging in Again to Spotify

The first and most usual fix that users tend to do when issues like the “Why is Spotify offline?” error occurs is to log out from their Spotify account and then log in again. You can also try doing this.

#1. Using your Desktop

If you are using a PC, log out by clicking the top right-corner button—re-login by entering your Spotify account credentials.

#2. Using a Web Player

At the bottom of the left side menu, tap on your profile and then choose the option to “LOG OUT”. Log in again using your Spotify account username and password.

#3. Using a Mobile Device or Tablet

Tick the “Home” button then choose the “Your Library” button next. Scroll down until you see the option to log out. Sign in again by inputting your username and password.

Solution #2. Check Your Network as well as your Firewall

If upon performing the first solution, you are still encountering the “Why is Spotify offline?” problem, you might need to check your network and your firewall. The firewall software that you are currently using might be thinking wrong about the Spotify app and thinking that the app poses a threat to your computer. Try following these procedures.

#1. Using Your Windows PC

Step #1. Head to the “Change Settings” button and tap it.

Step #2. You need to hit the check box next to “Spotify”.

Step #3. Tap the “OK” button.

#2. Using Your Mac PC

Step #1. Open the “Firewall” option.

Step #2. At the bottom-left area of your screen, there is this “lock” icon, click it. You will be asked to input the administrator’s username and password. Just provide the details needed to proceed.

Step #3. Tap the “Advanced” button to open the firewall security dialog box. Afterward, tick the “+” icon that is just below the “Block All Incoming Connections” menu.

Step #4. From the “Browse dialog box”, choose “Spotify” and then tick the “Add” button.

Solution #3. Check Your VPN

You might be located in an area that doesn’t support the streaming of Spotify songs. And so, using a VPN will let you do so. If you are currently using a VPN, you might need to check if this is the reason for this “why is Spotify offline?” problem. Your VPN should be correctly connected.

Try accessing websites that can’t be accessed without a VPN and see if it works. If it works just fine, it’s obvious that you don’t have any issues with your VPN network. Try checking out the next solution then.

Solution #4. Your Offline Mode Should be Turned Off

When your Spotify “Offline mode” has been enabled, you will be able to access those tracks that are marked as available offline. However, the app might show a no connection notification when you connect to your WiFi network. To turn off the “Offline Mode”, follow these steps.

Turning On Spotify Offline Mode

#1. On your iPhone

If you are using an iPhone, head to “Settings” in Spotify and then toggle the slider to off for the “Offline Mode” option.

#2. On your Android

Head to “More” then choose “Settings”. From there, disable the “Offline Mode”.

Solution #5. Reinstall the Spotify App

Trying to delete the Spotify app and reinstalling it again might fix the “Why is Spotify offline?” problem. Usually, reinstalling an app fixes some minor issues.

You can simply delete the Spotify application and then install it again by heading to either the Google Play Store or Apple Store. Make sure to have a stable internet connection to ensure the successful installation of the app.

These are only five of the solutions you can try to fix the “Why is Spotify offline?” concern. If none of these seem to be effective, and the app still keeps on showing the error, then maybe, the best thing you can do is to try downloading the Spotify songs that you like and then play them offline without having a Premium subscription plan. But is that possible? Learn how you can do that by reading the next part of the article.

Part 3: Best Solution: Download Spotify Music for Offline Listening

Apart from the “Why is Spotify offline?” problem, there could still be a bunch of issues that you might encounter while using the Spotify app. To avoid experiencing those, why not just have the songs downloaded and saved on your PC? Are you bothered that you won’t be able to do that?

Well, with apps like the DumpMedia Spotify Music Converter, you can have any Spotify song that you like downloaded and saved not only on your PC but on any device forever! It’s capable of removing the DRM protection of the songs so hindrance when it comes to accessing them on any media player will be gone. More so, it can aid in the conversion of the songs to their supported formats like MP3 and more.

With DumpMedia Spotify Music Converter, you can ensure high-quality outputs while maintaining the ID3 tags and metadata information of the songs. You can even enjoy a bunch of benefits including advanced features and more.

To use the DumpMedia Spotify Music Converter to convert and keep the Spotify songs that you like, you can just follow the below procedure.

Step #1. Click on the below button. Install the DumpMedia Spotify Music Converter after completing all the installation requirements. You can see the detailed list of the things you need before the installation of the app by heading to DumpMedia’s official website.

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Step #2. Launch the software and then tap the “Open the Spotify Web Player” button. You will be asked to log in to your Spotify account.

Tap the Open the Spotify Web Playe Button

Step #3. After logging in, you can now start choosing the songs you wish to process. Drag and drop them to the green sidebar that’s on your screen.
Adding Spotify Songs to Third Party Software

Step #4. Set up the output settings – including the selection of the output format and folder.

Converting Spotify Songs to MP3 Format  for Offline Listening

Step #5. The app will start converting the songs when the “Convert” button has been ticked. It will also remove the DRM protection of the songs.

Just like that, you can have converted and DRM-free Spotify songs with you! You can keep them forever and play in offline mode without worrying about any possible errors along the way!

Part 4: Summary

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While enjoying your time and streaming some good Spotify songs, it will always be annoying to encounter problems like “Why is Spotify offline?”. If you happen to face one, just try checking the solutions we have shared here. Or, better yet, just have those Spotify songs that you like saved and downloaded on your PC through the use of the DumpMedia Spotify Music Converter.

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