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Why is YouTube Music Not Working? Ways to Fix it

Written By Rosie

Last updated: 2024-09-19

2 min read

YouTube Music is a music streaming service belonging to YouTube that allows you to customize playlists according to your preferences. It provides free and paid versions for users to choose from. If you are a user of the free version, you will need to listen to ads every few songs. Becoming a premium member unlocks more features, including an ad-free music listening experience, playing music in the background and downloading songs for offline playback.

Many users prefer offline playback, especially when you need to go to areas with poor network signals. YouTube Music often encounters problems such as being unable to play, unable to download, and other issues that cannot be used. Many users have encountered this, so don’t worry. This article is to solve the problem of YouTube Music not playing. In this article, we will sort out the reasons why is YouTube Music not working and the corresponding solutions. If you're interested, keep reading.

Contents Guide Part 1. Reasons Why is YouTube Music Not Work and The FixedPart 2. The Best Way to Fix YouTube Music Not DownloadPart 3. Summary

Part 1. Reasons Why is YouTube Music Not Work and The Fixed

We have compiled the following list of situations where YouTube Music is not working and have received feedback from more users, along with corresponding solutions and steps.

Fail to play YouTube Music songs

You may have encountered problems with songs not playing or lagging when playing music. In this case, you first need to make sure that your Internet connection is available and stable, as unstable network connections can cause playback issues.

If you've eliminated network issues but still can't play, you can try the following steps:

  1. Restart your device.
  2. Open “Settings” in your device and check for system updates.
  3. Clear YouTube Music app cache.
  4. Re-install the YouTube Music app.
  5. If the problem remains unsolved after trying the above steps, please contact YouTube Music official customer service.

YouTube Music app crashes

Program crashes are a common problem. Many users have faced this issue not just with streaming music apps but also with various programs. It's very annoying when a program gets stuck and force quits. If you encounter this problem when using YouTube Music, check that your YouTube Music app is up to date, or you can try uninstalling and reinstalling. Don't worry about losing your downloaded tracks if you do this, they will be automatically downloaded again when you reinstall the app and log in.

Chromecast device cannot play music through YouTube Music

If your YouTube Music cannot be played on your Chromecast device, you can first try restarting the router, YouTube Music app, and Chromecast device. Make sure your device and Google Cast device are connected to the same Wi-Fi network. If that doesn't work, we recommend uninstalling and reinstalling the YouTube Music app.

Note: Make sure you are using the latest versions of YouTube Music and Chromecast.

Google Home can't play music through YouTube Music

If you are going to use Google Home to play YouTube Music songs but find that you cannot play them, please first make sure that you have set YouTube Music as the default music player and successfully logged in to your Google account.

Google Home is not able to play music through YouTube Music, it may also be because the password is not supported and is not specific enough, so try a more specific language command. You'll need to make sure your Google Home is connected to the same Wi-Fi network as your casting device, and that you've connected your casting device to your Google Home.

YouTube Music cannot download music

If you are a YouTube Music Premium user, you may encounter an inability to download YouTube Music tracks. There are many reasons for this, such as poor Internet signal, unstable network connection, or the presence of the YouTube Music app. Unknown failure, your device has insufficient storage space, the storage permission of the YouTube Music app is not enabled, etc. For these possible reasons, we have summarized some solutions for you to try.

Check your mobile device memory

Find and open "Settings" on your device, check the remaining memory capacity, and make sure there is enough space to download your favorite songs.

Check your internet connection status

I suggest you download files through other applications to check whether your network is working properly. If you still cannot download, the network condition should be poor. Please switch to another network and try again.

Check YouTube Music’s storage permissions

Open "Settings" on your phone, find "Apps" and click "Manage Apps", then view YouTube Music and select the "Save" option if it's not already selected.

Check YouTube Music’s download settings

If you enable Wi-Fi only downloads, you can only download songs when your device is connected to Wi-Fi. If you want to use mobile phone data to download songs, open the YouTube Music app, tap your avatar, then check "Library & Downloads" in "Settings", and then select "Disable this feature" on this page.

Clear cache of YouTube Music app

Open "Settings" on your device, find the YouTube Music app, then click the "Clear Data" option, and finally click "Clear Cache". After clearing, try downloading songs from YouTube Music again.

Uninstall and reinstall the YouTube Music app

If none of the above solutions work, please uninstall YouTube Music and reinstall it.

Part 2. The Best Way to Fix YouTube Music Not Download

Did the aforementioned fix the problem you were experiencing with YouTube Music? You will not be able to access previously downloaded music once your paid membership expires if it is not renewed, even if you can currently download songs normally. This is true regardless of whether the issue has been resolved or not. As such, we provide a generic solution. You may download any song, album, or playlist from YouTube to your local computer without worrying about platform limitations by using DumpMedia YouTube Music Converter. In this manner, you may always listen to the music on your computer or mobile device using the player.

Free Download Free Download

It supports a wide range of audio formats, including MP3, WAV, FLAC, and M4A, ensuring compatibility with various playback devices and preferences. The software is designed with a user-friendly interface, making it easy for even non-technical users to navigate and operate. This intuitive design ensures that anyone can quickly learn how to use the software without extensive training. Moreover, should you encounter any issues while using the software, the DumpMedia team is readily available to offer prompt and professional technical support. Their dedicated support staff ensures that any problems you face are resolved efficiently, allowing you to continue enjoying your music without interruption.

Here are the steps:

Step 1: Begin by downloading and installing DumpMedia YouTube Music Converter. You can do this by clicking the download button provided above.

Step 2: Once the installation is complete, open the application and log in to your YouTube Music account using your credentials.

Step 3: Browse through your YouTube Music library and select the songs or playlists you wish to download. Choose your preferred output formats from the available options.

Fix YouTube Music Not Working by Converting Them to Local Files

Step 4: Finally, click the “Convert” button to start the conversion process. The software will convert the selected songs from YouTube Music to your chosen format, making them available for offline listening on your device.

Click The Convert button to Convert

Part 3. Summary

YouTube Music offers customizable streaming with free and premium options, including ad-free listening and offline downloads for premium users. However, users frequently encounter issues such as songs not playing, app crashes, and download problems. This article outlines common problems and provides solutions to help users resolve these issues. Additionally, it introduces DumpMedia YouTube Music Converter as a reliable tool to download and convert YouTube Music tracks for offline playback without platform restrictions.

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