Each user can convert 3 full tracks during the free trial period. This allows you to fully test the software’s features and performance before making a purchase.
To convert more tracks without any limitations, you will need to register and activate the full version of the software.
Go to the license retrieval page: https://www.dumpmedia.com/support/license-retrieval/
Go to the refund policy page: https://www.dumpmedia.com/refund-policy/.
Go to this guide.
The web-based member center and the in-app account system are managed separately. The subscription status shown in the member center is not the only indicator of your license validity. Even if the subscription does not currently appear in your account page, it does not affect the validity of your active license. Your license key has already been issued and sent to your registered email address once the order has been successfully processed. Once the license key is activated in the software, the subscription becomes effective immediately. If you encounter any account-related issues, please contact us.
DumpMedia Any Music Converter does NOT include any streaming service subscriptions. It is a music converting tool only. To access and convert music, users must log in with their own streaming service accounts. The availability of songs depends entirely on the subscription status of the account being used. For example, to access and convert Apple Music tracks, you must first subscribe to Apple Music with your own account. As for other platforms that offer free streaming services, you can use a free account to access and convert music tracks.
Please note that the web-based Member Center and the in-app account system are managed separately.
Although you mentioned that no subscription appears in your account center, this does not mean your subscription was inactive.
This is only a display limitation of the account page and does not affect the validity of your active license.
You can check your subscription status directly in the software by logging in with your licensed email address.
Yes, you can transfer your license to a new computer, and it's 100% free.
Option 1: Reset Device Limit by Yourself
Launch Any Music Converter. Click the Profile icon or Account menu at the bottom left. Select Device Reset. Follow the on-screen instructions to reset the device binding. After that, you shouldn't have any problems logging in on your new device.
Please note:
Option 2: Contact Support for Manual Reset
If you cannot reset the device within the application, don't hesitate to get in touch with our support team and provide the following information so we can assist you:
After verification, we will help reset the device binding for your license.
